Terms & Conditions
Our Postgraduate programmes cancellation policy (applies to 10 day programme, foundation programme, MSc Year one, MSc Year two and MSc Year three). Updated 5 April 2021.
Please note that all deposits are non refundable and non-transferable between programmes.
- If you cancel your place on the programme on or before 90 days of the start date of the programme (day 1), you will be liable for £500 for the 10 day programme, £500 for the PG Certificate programme , £550 for PG Diploma (£600 for PG Diploma online), and £500 for Dissertation (which would include any deposit payment made).
- If you cancel your place on the programme between 90 days and 60 days of the start date of the programme (day 1), you will be liable for 50% of the total programme cost.
- If you cancel your place on the programme within 60 days of the start date of the programme (day 1), you will be liable for 100% of the total programme cost.
- If you cancel your place on the programme after the start date of the programme (day 1), you will be liable for 100% of the total programme cost. Interruptions of studies count as programme cancellations.
If you wish to cancel your place on the programme, you must notify us in writing or by email to [email protected]
Please note that the effective date of cancellation will be the date that we confirm safe receipt of your cancellation instructions to you and NOT the date you sent us written notice or an email.
To allow for easier budgeting, we allow monthly payments (made on or before the due date for each invoice) but we need you to complete a direct debit mandate. This can be done online 24/7 by following this link, https://manage.directli.co.uk/pay/co/GEN8508477602 .
We will accept credit card payments made monthly (on or before the due date for each invoice) but only if you are not able to set up a direct debit due not having a GBP current account. This is primarily for non-UK based delegates.
Alternatively, we can arrange for you to receive a single invoice for the whole programme amount and the entire balance would then be payable in one lump sum.
All payment requests will be invoiced to you by email on 1st of each month or shortly after for payment due by 9th of the month. Outstanding balances at the end of the due month will incur a late payment charge of 5%. If 2 months payments are outstanding by the last day of any month, the full balance of the total cost of the programme will become due and payable immediately.
Any amendment to a confirmed booking will attract an administration charge of £150. If you elect to change from a classroom based programme you have booked to an online based programme, an additional charge of £50 per each teaching day affected will be charged. This charge will not apply if classroom teaching swaps to online only teaching, due government travel restrictions.
Assessment resubmission fees
There is an additional charge for resubmitting assessments and this fee applies to all resubmissions including safety net resubmissions. The fee is £180 for all assessments except the dissertation (for module NM7059) which will attract a resubmission fee of £300. simplyendo will invoice you directly for this fee in the month prior to the resubmission date and the fee must be settled before the resubmission date.
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