Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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Lawful Basis for processing
Lawful basis for processing: contract
Simplyendo has a contractual obligation to provide students with access to the members area. The members area gives students access to important documents, information, forum and knowledgebase which all form part of the service contractually provided by Simplyendo.
Purpose of processing: To give students access to exclusive content, petinant to the services provided by Simplyendo.
Lawful basis for processing: Legitimate interests
It is in both the visitor’s and Simplyendo’s interests that the message is safely received by Simplyendo. Therefore we must keep a copy of the message so it can be retrieved in the event of an email failure.
Purpose of processing: The message details are stored in the database for 1-2 months to ensure messages can be retrieved should there be a failure with email.
Lawful basis for processing: contract
Simplyendo has a contractual obligation to provide students with support and help when enrolled on a course. The knowledge base (incorporating support tickets) forms part of the service contractually provided by Simplyendo.
Purpose of processing: To deliver questions to the correct member of staff in order to provide an answer. Some questions may then be displayed in the Knowledge Base for the benefit of other students.
Lawful basis for processing: contract
Simplyendo has a contractual obligation to provide students with an online discussion tool when enrolled on a course. The forum forms part of the service contractually provided by Simplyendo.
Purpose of processing: To provide a comprehensive forum facility to Simplyendo students.
Lawful basis for processing: consent
Prospective and current Simplyendo students are added to a Mailchimp hosted newsletter mailing list.
Purpose of processing: To keep subscribers up to date with the latest in endodontics and simplyendo’s courses.
GDPR Individual Rights
Right to be informed
Right of access
If you would like to have access to a copy of the data this website holds relating specifically to you, please email [email protected] with your request. Your data will be provided free of charge within one month of receiving your request.
Right of rectification
If you would like us to rectify any of the data this held on this website relating specifically to you , please email [email protected] with your request. We will rectify the data free of charge within one month of receiving your request.
Right of erasure
If you would like us to remove any or all of the data held on this website relating specifically to you , please email [email protected] with your request. We will remove the data free of charge within one month of receiving your request. Please note, this may not be possible if the data is essential to services we are contractually obliged to provide you with. We will inform you if this is the case.
Right to restrict processing
If you would like us to restrict the processing of any data held on this website relating specifically to you , please email [email protected] with your request. We will restrict processing of your data free of charge within one month of receiving your request. Please note, this may not be possible if the data is essential to services we are contractually obliged to provide you with. We will inform you if this is the case.
Right to data portability
If you would like to have access to a copy of the data this website holds relating specifically to you, please email [email protected] with your request. Your data will be provided in CSV format free of charge within one month of receiving your request.
Right to object
For any mass communication you receive from us, you can opt-out immediately using the opt-out link provided. However, if you feel there is any other processing of your data you would like to object to, please email [email protected] with your request. We will terminate any further processing of your data immediately and free of charge.
Rights related to automated decision making including profiling
This website does not make use of any automated decision making or profiling.
How we use collected information
simplyendo may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
simplyendo 70 Ellesmere Road Altrincham Cheshire WA14 1JD t: 0345 363 0400 e: [email protected]
This document was last updated on April 26, 2018